Terms and Conditions – Rajeshwari Pharmacy

Terms and Conditions – Rajeshwari Pharmacy

Last Updated: October 10, 2026

Welcome to Rajeshwari Pharmacy. These Terms and Conditions govern your access to and use of our website, including browsing our pages, purchasing products, and using any services we provide.

By accessing or using this website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please discontinue using our website.

1. About Rajeshwari Pharmacy

Rajeshwari Pharmacy provides information about Ayurvedic products and traditional Ayurvedic preparations, which may include Bhasma, Ras, Rasayana, Taila, Vati, Parpati, Sat, Kalpa, and other related categories.

Our website is intended to provide product information and facilitate customer inquiries and, where available, online purchases.

Contact Information:

2. Acceptance of Terms

By visiting our website, placing an order, or using any of our services, you confirm that you have read and understood these Terms and Conditions and agree to be bound by them, along with our applicable policies.

We reserve the right to update these terms when necessary. Changes will be published on this page, along with the revised update date.

3. Product Information

We aim to provide accurate information about our products, including descriptions, ingredients, packaging, availability, and prices.

However:

  • Product images are for illustrative purposes and may differ slightly from the actual product.
  • Product availability and packaging may change.
  • Product descriptions should be reviewed carefully before placing an order.
  • Customers may contact us for clarification regarding product details.

We make reasonable efforts to keep product information up to date but do not guarantee that every description or listing will always be complete, accurate, or error-free.

4. Ayurvedic Products and Medical Disclaimer

Information published on Rajeshwari Pharmacy is intended for general informational and educational purposes relating to Ayurveda and traditional Ayurvedic preparations.

Our website content is not a substitute for professional medical advice, diagnosis, or treatment.

  • Consult a qualified healthcare professional before using Ayurvedic medicines.
  • Do not start, stop, or change prescribed medication based solely on information published on this website.
  • Product suitability and safety may vary depending on individual health circumstances, ingredients, dosage, and other medicines being used.
  • Products containing metallic or mineral ingredients require particular caution and should only be used when appropriate quality, safety, and professional guidance requirements are met.

We do not guarantee that any product will cure, prevent, or treat a particular disease unless such a claim is legally permitted and adequately supported.

5. Orders and Order Confirmation

Customers must provide accurate and complete information when placing an order, including their name, contact number, shipping address, and any other required details.

An order submission does not necessarily mean that the order has been accepted. Orders may require verification and are subject to product availability and applicable legal requirements.

We reserve the right to cancel or decline an order where permitted by law, including in cases of suspected fraud, incorrect pricing, stock unavailability, or other legitimate reasons. Where payment has already been collected for a cancelled order, applicable refunds will be processed in accordance with our refund policy and applicable law.

6. Pricing and Payments

Product prices and applicable charges will be displayed on the relevant product or checkout page.

Prices, shipping fees, discounts, and promotional offers may change from time to time. The price applicable to an order will be determined in accordance with the checkout details and applicable law.

Payments may be processed through third-party payment service providers. Customers must use valid payment methods and provide accurate payment information.

Rajeshwari Pharmacy does not ask customers to disclose confidential payment credentials such as UPI PINs, banking passwords, or card CVV numbers through ordinary email or telephone communications.

7. Shipping and Delivery

We aim to process and dispatch accepted orders within the applicable processing period.

Delivery timelines are estimates and may be affected by courier operations, weather, public holidays, logistical delays, or other circumstances beyond our reasonable control.

Customers are responsible for providing a correct and complete delivery address and contact number.

If a parcel is delayed, damaged, lost, or delivered incorrectly, please contact us using the details provided on this website so that we can review the issue and assist according to our applicable policies and legal obligations.

8. Returns, Refunds, and Cancellations

Returns, refunds, and cancellations are subject to our applicable Return and Refund Policy, product-specific conditions, and applicable consumer protection laws.

For hygiene, safety, or product-integrity reasons, certain products may be subject to specific return restrictions where legally permitted. Such restrictions will not override any mandatory consumer rights.

Customers should contact us promptly if they receive a damaged, incorrect, defective, or otherwise non-conforming product.

Any eligible refund will be handled according to the applicable policy and legal requirements.

9. User Responsibilities

When using our website, you agree not to:

  • Use the website for unlawful or fraudulent activities.
  • Submit false, misleading, or incomplete information.
  • Attempt to gain unauthorized access to our website or systems.
  • Disrupt website functionality or compromise website security.
  • Copy, reproduce, or commercially exploit website content without authorization.
  • Use our website in a way that violates applicable laws or the rights of others.

We reserve the right to take appropriate action against misuse of our website, subject to applicable law.

10. Intellectual Property

Unless otherwise indicated, the website’s text, branding, logos, graphics, design elements, photographs, and other original materials are owned by Rajeshwari Pharmacy